At the Véro & Louis Foundation, we treat your personal information with the same rigour with which we carry out our mission, which is to build long-term living environments adapted to the needs of autistic adults over the age of 21, while supporting them with educational programming.
In recent months, we have therefore updated our various policies in this area and reviewed our procedures with a view to demonstrating greater transparency and complying with the terms of the Act to modernize legislative provisions respecting the protection of personal information (commonly known as "Bill 25").
As we are an organization that works to receive funds for the health and social services sector (housing), we collect, use, and disclose information on a daily basis in order to deliver our services in terms of solicitation, various forms of contributions, participation in events, and other information. We adhere to the highest ethical standards when processing any information, especially that of a personal nature.
This Privacy Policy is intended to provide an understanding of our practices regarding the collection, use, disclosure and retention of personal information. By sharing your personal information with us (through our website, by filling out an event participation form, by email, in person, or over the phone), you agree to this information being processed as set out in this Privacy Policy, and you authorize the Véro & Louis Foundation, its third-party suppliers, and its service providers to process your personal information for the purposes provided below.
This Privacy Policy does not apply to third-party websites to which you may be directed when clicking one of the links on the Foundation’s website. The Véro & Louis Foundation assumes no responsibility for third-party websites, each of which will have its own privacy policy. When following a link to a third-party website, we recommend that you review its privacy policy before submitting any personal information.
WHO ARE WE AND WHAT DO WE DO?
The mission of the Véro & Louis Foundation is to create long-term homes designed for autistic adults aged 21 and over, with or without intellectual disabilities.
This social innovation project is supported by various research projects to validate and improve its approach in real time. The Véro & Louis Home was built using the world's best architectural practices to ensure an ideal physical environment for autistic residents.
The Véro & Louis Home is more than simple housing; it’s a stimulating and educational environment with personalized daily programming specially designed to help residents develop their potential and independence throughout their lifetimes.
WHAT PERSONAL INFORMATION DO WE COLLECT?
We may collect and process various types of personal information in the course of our activities and the provision of our services, including:
We do not knowingly collect information from children or any other individual under 14 years old. If you are a minor under the age of 14, please do not provide us with your personal information without the express consent of a parent or guardian. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we learn that we have collected personal information from any minor without verification of parental consent, we will take measures to delete this information from our servers.
HOW DO WE COLLECT YOUR PERSONAL INFORMATION?
We collect your personal information through our interactions with you as follows:
We also collect publicly available information, such as information on public platforms and on our website.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We may use personal information in any of the manners listed below, with your consent or, where applicable, on another legal basis. In each case, we indicate the purposes for which we are using your personal information:
WITH WHOM DO WE SHARE PERSONAL INFORMATION?
The Véro & Louis Foundation is a non-profit organization duly incorporated and recognized as a charitable organization; therefore, the personal information we collect may be transmitted to and processed by any entity in the Véro & Louis Foundation network. We may also share personal information with certain third parties, including the following:
The organization uses the services of third-party sites, such as Facebook, LinkedIn, YouTube, and Google, to promote its content and offerings.
When you visit our website, these third parties may use cookies, web beacons, or similar technologies on your hard drive to collect or receive information about your browsing on the website and elsewhere on the Internet. These technologies enable us to deliver relevant advertising targeted to your interests. You can view the cookies and delete them if you wish. You therefore have full control. We advise you to refer to your browser settings to make the appropriate changes.
If you would like third-party sites to store cookies on your hard drive in order to offer you targeted advertising, you can enable this option.
For further information, please consult our Cookie Policy.
HOW LONG DO WE RETAIN PERSONAL INFORMATION?
Personal information is only kept as long as necessary for the purposes set out in this Privacy Policy and to comply with our legal and regulatory obligations.
To find out more about how long we keep personal information, please contact us at the phone number or email address listed in our Contact section.
WHERE DO WE STORE PERSONAL INFORMATION?
Personal information is stored in secure files in our database, which is only accessible to authorized persons, on the Véro & Louis Foundation server. Personal information is never transferred outside of Quebec.
HOW DO WE PROTECT PERSONAL INFORMATION?
We follow generally accepted industry standards to protect the information submitted to us, at the time of its transmission and once we have received it. We maintain appropriate physical, technical, and administrative safeguards to protect personal information against accidental or unlawful destruction, accidental loss, alteration, unauthorized disclosure or access, misuse, or any other unlawful form of processing personal information in our possession. We have taken steps to ensure that the only employees who have access to your personal information are those who have a need to know it or reasonably require it to execute their duties.
However, no method of transmission over the Internet, nor any means of electronic storage, is 100% secure. We therefore cannot ensure or warrant the security of any information you transmit or provide to us, and you do so at your own risk. Nor can we guarantee that such information will not be accessed, obtained, disclosed, modified, or destroyed as a result of a breach of our physical, technical, or administrative safeguards. If you have reason to believe personal information in our possession has been compromised, please contact us at the phone number or email address listed in our Contact section. In the event of a privacy incident involving your personal information, we will notify you as soon as we become aware of the incident. We will take reasonable steps to minimize the risk of harm and to prevent incidents of the same nature in the future.
WHAT RIGHTS DOES AN INDIVIDUAL HAVE WITH RESPECT TO THEIR PERSONAL INFORMATION?
Under certain circumstances and in accordance with applicable data protection laws, an individual has the following rights:
Finally, it is also possible to lodge a complaint with a data protection supervisory authority in the country, province, or state in which you normally reside, in which we are located (Quebec: the Commission d'accès à l'information), or in which an alleged breach of data protection laws has occurred.
To exercise any of these rights, please contact us at the phone number or email address listed in our Contact section.
HOW DO WE USE COOKIES AND SIMILAR TECHNOLOGIES?
For detailed information about the cookies we use, please refer to our Cookie Policy below, which forms part of this Privacy Policy.
HOW CAN YOU CONTACT US?
If you have any questions, comments, or complaints about this Privacy Policy or concerning your personal information, or if you wish to exercise your rights, file a complaint, or obtain information about our policies and practices with respect to our service providers outside Canada, please contact our Privacy Officer:
Katty Taillon, Executive Director
Véro & Louis Foundation
550-651 Notre-Dame West, Montreal, QC H3C 1H9
Office: 514-933-2462, ext. 310, ktaillon@fondationverolouis.com
HOW DO WE UPDATE THIS PRIVACY POLICY?
We may change the content of our websites and the way we use cookies without notice and, as a result, our Privacy Policy and Cookie Policy may change from time to time in the future. We therefore encourage you to review them each time you visit the website to stay informed about how we handle personal information.
The present Privacy Policy was last updated August 31, 2023.
COOKIE POLICY
CONSENT
By using our website https://fondationverolouis.com, you consent to the use of cookies in accordance with this Cookie Policy. You will have seen an invitation to do so on your first visit to the website. Although it is not usually displayed on subsequent visits, you may withdraw your consent at any time by following the instructions below.
DISABLING COOKIES
Where the organization setting the cookie(s) provides an automated disabling tool for its cookie(s), we list the name of that organization, the category of cookies it sets, and a link to its automated disabling tool. In all other cases, we list the names of the cookies themselves and their source at the date of this Cookie Policy so that you can easily identify and disable them if you wish to through your browser controls.
If you do not agree to the use of cookies, please disable them by following the instructions for your browser at the following site (All About Cookies) or use an automated disabling tool, if available. However, some services will not function as well if cookies are disabled.
We may change the cookies we use after your initial visit to this website. This Cookie Policy will always allow you to know who is placing cookies and for what purposes, and provide you with the means to disable them. You should therefore continue to check this Policy from time to time.
WHAT TYPES OF COOKIES ARE USED BY THE VÉRO & LOUIS FOUNDATION?
The categories of cookies used by the Véro & Louis Foundation and its suppliers are described below.
Strictly necessary cookies
These cookies are essential to enable you to browse the website and use its features.
Without these cookies, services that you request (such as navigating to another page) cannot be assured.
Performance cookies
We use analytical cookies to analyze how our visitors use our websites and to monitor website performance. This allows us to ensure a high-quality experience by customizing our offering and quickly identifying and correcting any problems. For example, we may use performance cookies to track which pages are most popular, to establish which method of linking pages is most effective, and to determine why certain pages are receiving error messages. We may also use these cookies to highlight articles or services on the website that we think will be of interest to you based on your usage of the site. We and our suppliers do not associate the information collected by these cookies with your personal information.
Website functionality cookies
We use cookies to provide you with certain functionalities. For example, they allow the website to remember your choices (such as your username, language, and region), recognize the platform from which you access the site, and provide you with enhanced and more personalized features. These cookies are not used to track browsing on other sites.
Targeting cookies
Targeting cookies (or advertising cookies) collect information about your browsing habits and are used to better tailor advertising to you and your interests. They are used by services provided by third parties, such as the Like or Share buttons. Third parties provide these services in exchange for the knowledge that you visited our website. When you use LinkedIn, X (formerly Twitter), or other available sharing buttons, you are directed to a page controlled by these companies, which may store cookies (including targeting cookies) on your device. In these cases, you will be subject to the respective cookie policies of LinkedIn, X, or any other relevant website.
Use of IP addresses and web logs
We may also use your IP address and browser type to help diagnose problems with our server, administer our website, and improve the services we provide you. An IP address is a numeric code that identifies your computer on the Internet. Your IP address may also be used to gather broad demographic information.
We may use Referer headers to determine the web page you came from (e.g. google.com) in order to get a better picture of our users' demographics.
Information from these types of cookies and technologies is not associated with information about you from any other source and cannot be used to identify you.
Invisible pixels in HTML emails and webinars
Our marketing emails contain a unique campaign-specific "web beacon" that notifies us if our emails are opened and, combined with other technology, notes clicks on links within the email. We may use this information for a variety of purposes, including to determine which of our emails are of most interest to you, and to ask users who do not open our emails if they wish to continue receiving them. The pixel will be removed when you delete the email. If you do not want the pixel to be downloaded to your device, you may choose not to click on the links we send you. This information may be linked to your personal identity.
Our Cookie Policy does not cover third-party websites
Please note that this Cookie Policy does not apply to the privacy practices of third-party websites that may be linked to or from our website, and that we are not responsible for their practices.
Changes to our Cookie Policy
We may update this Cookie Policy in the future and encourage you to review the policy from time to time to stay up to date on how we use these cookies. This Cookie Policy was last updated on August 31, 2023.
To ensure that Véro & Louis Foundation staff comply with the Act to modernize legislative provisions as regards the protection of personal information, also known as Law 25, we are proposing to validate and adapt the Véro & Louis Foundation’s practices in this area as applicable. Law 25 brings significant changes to the provisions of the Act respecting the protection of personal information in the private sector (or, “Private Sector Act”), to which not-for-profit organizations in Quebec were already subject.
We would like to remind you that corporate information, as well as the professional contact information of individuals, does not constitute private information (PI) subject to the Act.
DEFINITION OF PERSONAL INFORMATION (PI):
The below constitutes personal information:
Here are some points to consider and put into practice to help you comply with the legislative provisions, most of which have been in force since September 2023.
The Véro & Louis Foundation may collect personal information in order to properly manage its relationship and services with each concerned individual and limits the collection of information to that which is necessary for this purpose. The consent of the individual is also required for the lawful use of personal information provided to the Véro & Louis Foundation.
The Véro & Louis Foundation must therefore implement a process for obtaining consent from each individual in order to document when and how consent was obtained or renewed. The Véro & Louis Foundation’s database should therefore include and document the consent obtained or renewed and the date on which it was obtained or renewed.
The Véro & Louis Foundation must ensure compliance with the following parameters:
Personal information held by the Véro & Louis Foundation about an individual must be disclosed to the individual at their request. This right of the individual must be mentioned on the Véro & Louis Foundation website.
Moreover, section 27 of the Private Sector Act provides for the right to portability of PI, effective as of September 22, 2024. At the request of the person concerned, organizations have the obligation to communicate to them, in a structured and commonly used technological format, computerized personal information collected from them. At the individual’s request, this information may also be transmitted to any other person or entity authorized to collect such information.
The law also provides that the Véro & Louis Foundation may disclose an individual's personal information at the request of a third party or government organization:
The Véro & Louis Foundation is required by law to implement rules for the retention and destruction of personal information.
Physical files:
The Véro & Louis Foundation must therefore document the location of material and paper files containing personal information and limit access to these files to individuals who require this information. For example, the Véro & Louis Foundation could put all files containing personal information together in one or more filing cabinets in a room to which access is restricted and/or that is locked with a lock to which only individuals with a need to consult the files have a key.
EXAMPLE:
TYPE OF PERSONAL INFORMATION |
LOCATION OF PI |
PERSONS WITH ACCESS TO PI |
JUSTIFICATION FOR ACCESS |
SECURITY OF PI |
Addresses and contact information of donors at a given event |
Filing cabinet No. 1 in office 102 used by the development division |
Executive leadership, development division, clerk who issues tax receipts |
For the purposes of solicitation and issuing and consulting receipts |
Office locked outside of office hours; locked filing cabinet only accessible to the aforementioned individuals |
List of participants at a given event and their contact information |
List given to committee members for a given event |
Development division and members of the committee for the given event |
Agreement to confidentiality and the destruction of the lists, signed by all members of the committee for the given event |
|
HR files: Resumés of job applicants, contracts and personal files of staff members, volunteer information files, etc. |
Digital files:
The Véro & Louis Foundation must also document the location of digital files containing personal information and limit access to these files to individuals who require this information. Digital files are generally on the Véro & Louis Foundation computer network.
It is therefore necessary to establish who authorizes access privileges to the various digital files and who configures the access rights to these files.
Following this, it is necessary to make an inventory of the digital files which may contain PI, reorganize the tree structure of digital files if applicable, and limit access to the digital files that contain PI to only the individuals who need to access or consult this information in the performance of their duties.
EXAMPLE:
Person who authorizes access privileges and their configuration:
__Katty Taillon___ Substitute in case of absence:_Stéphane Rochon_
Person who configures access privileges:
__Katty Taillon__ Substitute in case of absence: _Stéphane Rochon__
TYPE OF PERSONAL INFORMATION |
LOCATION OF PI |
PERSONS WITH ACCESS TO PI |
JUSTIFICATION FOR ACCESS |
SECURITY OF PI |
Prodon database: History of all donors or individuals solicited by the Véro & Louis Foundation |
External or cloud database |
Véro & Louis Foundation executives, development division, database manager, communications coordinators |
Transaction and communications history; Donor information |
Weekly data backup [specific time], copy available from Logilys on their servers located in [place] |
List of participants at a given event and their contact information |
List given to committee members for a given event |
Development division and members of the committee for the given event |
Agreement to confidentiality and the destruction of the lists, signed by all members of the committee for the given event |
|
HR files: Resumés of job applicants, contracts and personal files of staff members, volunteer information files, etc. |
Foundation server in a file with restricted access |
Executive director, accountant |
Payroll and tax slip production |
Secure file with access limited to authorized persons |
Other |
Location of computer server(s):
As the computer server used by the Véro & Louis Foundation is located on the Foundation’s premises, the Véro & Louis Foundation must ensure that access to the premises in question be limited to persons who require access to PI or to IT personnel responsible for server maintenance.
The following is recommended:
The law also requires that the Véro & Louis Foundation conduct a privacy impact assessment (PIA), particularly before transmitting personal information outside of Quebec. This assessment could be conducted by the Véro & Louis Foundation’s IT network manager or an external consultant.
The Véro & Louis Foundation must define rules for the destruction of personal information held about an individual. Consent is also given for specific purposes and for the duration necessary to achieve the purposes for which it was requested.
Since the obligations of a charitable organization require it to retain information related to the issuance of tax receipts to its donors for a period of six years, it is necessary to retain this personal information.
As a charitable organization, the Véro & Louis Foundation must include the following details on official donation receipts issued for income tax purposes:
Each organization must, therefore, define the necessary duration of the consent obtained from its donors and stakeholders according to the purpose for which the PI was obtained. The Véro & Louis Foundation considers that it will keep the PI obtained from its donors for a maximum of 10 years following the date of their latest donation or their latest consent to the use of their personal information, whichever is more recent.
It should be remembered that this consent may be renewed by donors and stakeholders as part of their ties and transactions with the Véro & Louis Foundation, and that a mechanism must be established to document the consent obtained.
Individuals who have consented to share PI with the Véro & Louis Foundation may request at any time that their personal information be destroyed, de-indexed (s. 28.1 of the Private Sector Act), or anonymized (with the exception of previously required information appearing on tax receipts for a period of six years).
6. CONFIDENTIALITY COMMITMENTS OF STAFF, CONTRACTORS, AND VOLUNTEERS WITH ACCESS TO PERSONAL INFORMATION
Any person who may have access to an individual's personal information held by the Véro & Louis Foundation is required to sign a confidentiality agreement with the Véro & Louis Foundation.
The following commitment could be undertaken by the Véro & Louis Foundation’s stakeholders:
"For the duration of and following the termination of my involvement with the Véro & Louis Foundation, I undertake and agree not to disclose or divulge to anyone, directly or indirectly, any personal information of an individual held by the Véro & Louis Foundation and to which I may have access. Personal information includes, without limiting the generality of the foregoing:
I also undertake not to use any personal information for personal purposes or for purposes other than the involvement required of me by the Véro & Louis Foundation.
Notwithstanding any other provision of this undertaking, I will not be in default or contravention of this undertaking by reason of any disclosure of personal information if I am compelled by law to disclose such information, provided that I have made best efforts to notify the Véro & Louis Foundation in a timely manner so that the Véro & Louis Foundation may take appropriate steps to prevent such disclosure if necessary.”
Confidentiality commitment of a third-party contractor with access to personal information
The following commitment could be undertaken by the Véro & Louis Foundation’s stakeholders:
“Whereas the Véro & Louis Foundation may decide to issue various mandates to other organizations or third parties and that the execution of these contracts may require them to transmit and/or access personal information held by the Véro & Louis Foundation.
Whereas these organizations or third parties undertake to take all measures required to ensure the protection and confidentiality of personal information held by the Véro & Louis Foundation.
It is agreed that the preamble forms an integral part of this undertaking.
It is agreed that for the duration of and following the termination of my involvement with the Véro & Louis Foundation, I undertake and agree not to disclose or divulge to anyone, directly or indirectly, any personal information of an individual held by the Véro & Louis Foundation and to which I may have access. Personal information includes, without limiting the generality of the foregoing:
I also undertake not to use any personal information for personal purposes or for purposes other than the involvement required of me by the Véro & Louis Foundation.
Notwithstanding any other provision of this undertaking, I will not be in default or contravention of this undertaking by reason of any disclosure of personal information if I am compelled by law to disclose such information, provided that I have made best efforts to notify the Véro & Louis Foundation in a timely manner so that the Véro & Louis Foundation may take appropriate steps to prevent such disclosure if necessary.
In addition, I undertake that all members of my staff involved in this contract will adhere to this undertaking. Any corporation or person associated with the Véro & Louis Foundation and who has access to personal information transmitted by the Véro & Louis Foundation is bound by this undertaking.
On completion of the contract, I agree that the personal information transmitted by the Véro & Louis Foundation and processed by me or my staff be returned to the Véro & Louis Foundation and then destroyed along with any backup copies.
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